

Telligen’s Vax Hub provides on-demand tools, resources and learning modules related to COVID-19 vaccines.
COVID-19 is a continuously evolving situation. Therefore, it remains critically important to continually check the Centers for Disease Control and Prevention’s (CDC’s) most up-to-date guidance, as well as the guidance from your state and local health department.
On-Demand Video: Don’t be AmBivalent about the Bivalent Boosters
Event Title:
Don’t be AmBivalent about the Bivalent Boosters: Understanding the Emerging Science Behind the Updated Boosters (57 min. 39 sec.)
Event Description:
Join us for a dynamic free webinar featuring the most current information on the COVID-19 bivalent booster vaccine. Our speaker, Dr. Anuj Mehta, MD, MS, Assistant Professor of Medicine with Denver Health and Hospital Authority will share facts and information on why it’s important to get vaccinated.
This national event is open to all and supports the Biden Administration in urging Americans to get their updated COVID-19 vaccine.
Objectives:
- Describe the dual role of all vaccines
- Explain how the bivalent boosters work and why they are important
- Increase awareness of the “triple-demic” for COVID-19, RSV and influenza
- Learn how vaccination can play a key role in keeping people safe
Event PowerPoint Slides:
Event Recording:
On-Demand Video: Respiratory Viruses in 2023 — COVID-19, Flu and Beyond
Event Title:
Ask An Expert with guest speaker Dr. Michelle Barron: Respiratory Viruses in 2023 — COVID-19, Flu and Beyond (35 min. 2 sec.)
Event Description:
This special Ask an Expert features guest speaker Dr. Michelle Barron.
Dr. Barron will discuss respiratory viruses with the following objectives:
- Discuss current epidemiology of respiratory viruses.
- Discuss role of vaccination in prevention of circulating viruses.
- Discuss testing and treatment options for COVID-19 and Flu.
Event Recording:
On-Demand Video: Special Roundtable to Improve COVID-19 Booster Rates
Event Title:
Special Roundtable: Improve COVID-19 Booster Rates and Use of Therapeutics by Residents and Staff in Post-Acute and Long-Term Care Settings (56 min. 17 sec.)
Event Description:
This meeting was hosted by the Centers for Medicare & Medicaid Services (CMS) Deputy Chief Medical Officer, Shari Ling MD, and leadership from AMDA, The Society for Post-Acute and Long-Term Care and the Centers for Disease Control and Prevention. This informative roundtable discussion focused on improving COVID-19 booster rates and use of therapeutics by residents and staff in post-acute and long-term care settings.
Event Recording:
Watch Here
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The Facts Behind the Updated COVID-19 Vaccine: Safety and Efficacy
Title:
Episode 1: Conversations with the CMS CMO – The Facts Behind the Updated COVID-19 Vaccine: Safety and Efficacy
Length:
12 minutes and 32 seconds
Description:
The new bivalent COVID-19 vaccine provides even greater protection against severe illness and death than the original primary series. In this episode, hear from Peter Marks, MD, PhD, director of the U.S. Food and Drug Administration (FDA) Center for Biologics and Research about what makes the new bivalent COVID-19 vaccine different. Get answers to common questions about the updated vaccine and facts about the risks and side effects for the nursing home and long-term care population.
Listen/Watch:
Long-term Care Treatment Options for COVID-19
Title:
Episode 2: Conversations with the CMS CMO – Long-term Care Treatment Options for COVID-19
Length:
14 minutes and 28 seconds
Description:
Several treatment options are available for nursing home residents who are diagnosed with COVID-19. In this episode, learn from John Farley, MD, MPH from the U.S. Food and Drug Administration (FDA) and Meg Sullivan, MD, MPH from the Administration for Strategic Preparedness and Response (ASPR) about the risks, benefits and common side effects of these treatments.
Listen/Watch:
Programs for COVID-19 Infection Prevention and Vaccination in Nursing Homes
Title:
Episode 3: Conversations with the CMS CMO – CDC Programs for COVID-19 Infection Prevention and Vaccination in Nursing Homes
Length:
13 minutes and 22 seconds
Description:
Infection prevention and the use of vaccines is key to reducing the spread of COVID-19 in nursing homes and long-term care facilities. In this episode, Nimalie Stone, MD, MS and Arjun Srinivasan, MD from the Centers for Disease Control and Prevention (CDC) discuss CDC programs and collaborations that support nursing home efforts to promote infection prevention and vaccination and how health care providers can access the new vaccine for their facilities.
Listen/Watch:
Addressing Vaccine Hesitancy in a High-Turnover Population
Title:
Length:
8 minutes and 33 seconds
Description:
High resident turnover challenges skilled nursing facilities as they seek to achieve and maintain high resident COVID-19 booster rates. In this episode, learn how motivational interviewing and education addressed vaccine hesitancy and increased resident COVID-19 booster rates within a high-turnover population.
Listen/Watch:
Boosting Vaccine Confidence Using Motivational Interviewing and Peer Ambassadors
Title:
Episode 5: From the Field – Lessons Learned About Improving COVID-19 Infection Control and Vaccination/Booster Rates
Length:
9 minutes and 17 seconds
Description:
Cultural experiences within a resident population can contribute to vaccine hesitancy. In this episode, learn how motivational interviewing and peer ambassadors helped one California nursing home increase COVID-19 vaccine confidence and its resident COVID-19 booster rate.
Listen/Watch:
It Starts with Your Staff: Stopping the Spread of COVID-19
Title:
Episode 6: From the Field – Lessons Learned About Improving COVID-19 Infection Control and Vaccination/Booster Rates
Length:
7 minutes and 6 seconds
Description:
Nursing home staff play a critical role in preventing COVID-19 spread and mortality in long-term care facilities. In this episode, learn about the infection prevention barriers staff face and what they need to continue doing to be successful in preventing the spread of COVID-19.
Listen/Watch:
Best Practices for Cohorting and Infection Prevention
Title:
Episode 7: From the Field – Lessons Learned About Improving COVID-19 Infection Control and Vaccination/Booster Rates
Length:
7 minutes and 10 seconds
Description:
Understanding how to adapt basic infection prevention practices during a public health emergency like COVID-19 and how to identify residents who need to be cohorted is vital to reducing the spread of COVID-19. In this episode, learn about best practices for cohorting and COVID-19 infection control.
Listen/Watch:
A Culturally Inclusive Approach to Address Health Equity and Increase Vaccine Confidence
Title:
Episode 8: From the Field – Lessons Learned About Improving COVID-19 Infection Control and Vaccination/Booster Rates
Length:
8 minutes and 56 seconds
Description:
Increasing COVID-19 vaccine confidence among culturally diverse populations from a health equity perspective is critical to ensuring uptake of the COVID-19 vaccine and booster. In this episode, learn how the OARS+ Model for Motivational Interviewing and other tools helped one nursing home serving Native American residents increase its resident COVID-19 booster rate.
Listen/Watch:
Resources Provided by the Centers for Disease Control and Prevention
Conversation Tips to Increase COVID-19 Vaccine Confidence
This one-page flyer contains tips on increasing COVID-19 vaccine confidence. If you would like to learn more about promoting vaccine confidence, watch Telligen’s Promoting COVID-19 Vaccine Confidence Now with guest speaker, Dr. Leslie Eber.
Motivational Interviewing
“Motivational Interviewing (MI) is a collaborative, goal-oriented style of communication with particular attention to the language of change. It is designed to strengthen personal motivation for and commitment to a specific goal by eliciting and exploring the person’s own reasons for change within an atmosphere of acceptance and compassion.” (Miller & Rollnick, 2013, p. 29)
Telligen completed a series on Motivational Interviewing, below are the recordings and presentations:
Motivational Interviewing series – Fishbowl Series
Part 1: Building Trust and Establishing Relationships
MI Part 1 Recording (30 min. 22 sec.)
Part 2: Using your O.A.R.S
MI Part 2 Recording (30 min. 35 sec.)
Part 3: Move to Understanding and Action
MI Part 3 Recording (30 min. 18 sec.)
On-Demand Series: Ask an Expert with Telligen's Pharmacist
Watch the previous recordings of Ask an Expert featuring Denton Chancey, PharmD, below:
- June 29, 2023 Ask an Expert: Update on COVID-19 Therapeutics (26 min. 49 sec.)
- January 19, 2023 Ask an Expert: Bivalent vs. Monovalent COVID-19 Vaccine (29 min. 15 sec.)
- November 11, 2022 Ask an Expert: COVID-19 Bivalent Boosters (17 min. 37 sec.)
On-Demand Series: Ask an Expert with Telligen's Emergency Response Expert
Watch previous recordings of Ask an Expert featuring Brian Feist, BSN, RN, below:
- August 31, 2023 Ask an Expert: Emergency Preparedness Plan (EPP) Assessment from Telligen (32 min. 42 sec.)
- June 1, 2023 Ask an Expert: Public Health Emergency Funds Ending and What it Means for Emergency Preparedness (29 min. 28 sec.)
- February 16, 2023 Ask an Expert: Emergency Preparedness Planning – Recovery (27 min. 24 sec.)
- February 2, 2023 Ask an Expert: Emergency Preparedness Planning – Testing and Drilling (27 min. 37 sec.)
- January 26, 2023 Ask an Expert: Emergency Preparedness Planning – Training Plan (29 min. 15 sec.)
- January 12, 2023 Ask an Expert: Emergency Preparedness Planning – Communication Plan (26 min. 12 sec.)
- December 22, 2022 Ask an Expert: Emergency Preparedness Planning – Emergency Plan (28 min. 38 sec.)
- December 8, 2022 Ask an Expert: Emergency Preparedness Planning – Risk Assessment (30 min. 8 sec.)
On-Demand Series: Ask an Expert with Telligen's Infection Preventionist
Watch the previous recordings of Ask an Expert featuring Jaime Zapata, CIC, CLSSGB, below:
- September 14, 2023 Ask an Expert:Infection Prevention and Environmental Services: A Natural Synergy (23 min. 33 sec.)
- August 10, 2023 Ask an Expert: Urinary Track Infection Bundles in Infection Prevention and Residents’ Safety (28 min. 56 sec.)
- July 13, 2023 Ask an Expert: Telligen’s Quality Improvement Workbook – Part 1 (24 min.)
- July 6, 2023 Ask an Expert – Care Bundles in Infection Prevention and Residents’ Safety (31 min. 57 sec.)
- June 15, 2023 Ask an Expert – The Role of Administration in Infection Prevention (27 min. 35 sec.)
- June 8, 2023 Ask an Expert – The Role of Social Services and Activity Directors in Infection Prevention (28 min. 15 sec.)
- March 23, 2023 Ask an Expert – The Role of Building Management in Infection Prevention presented by James Alexdander (30 min. 7 sec.)
- March 16, 2023 Ask an Expert – The Role of Nursing Staff in Infection Prevention presented by James Alexdander (30 min. 42 sec.)
- March 9, 2023 Ask an Expert – The Role of Environmental Services in Infection Prevention presented by James Alexander (29 min 56 sec.)
- March 2, 2023 Ask an Expert – Urinary Tract Infections (29 min. 10 sec.)
- February 23, 2023 Ask an Expert – Engaging Resident/Patient and Families in Infection Prevention (30 min. 24 sec.)
- February 9, 2023 Ask an Expert – Sepsis and the Continuum of Care (29 min. 56 sec.)
- December 29, 2022 Ask an Expert – COVID-19 and Sepsis (30 min. 40 sec.)
On-Demand Series: Ask an Expert Miscellaneous
Watch the previous recordings of Ask an Expert featuring various Telligen team members below:
- September 7, 2023 Ask an Expert: Elevator Speech (27 min. 49 sec.)
- August 17, 2023 Ask an Expert: Effective Auditing (30 min. 34 sec.)
- August 3, 2023 Ask an Expert: August is National Immunization Awareness Month: RAISE AWARENESS and IMPROVE Your Nursing Home Immunization Program (29 min. 16 sec.)
- July 27, 2023 Ask an Expert: Vaccine Health Equity (28 min. 44 sec.)
- June 20, 2023 Give Your Nursing Home a Boost: Recognizing Top Performers, BEST in Class Overview Part 1 (22 min. 22 sec.)
- June 22, 2023 Ask an Expert: Recognizing Top Performers, BEST in Class Overview Part 2 (22 min. 39 sec.)
On-Demand Series: Give Your Nursing Home a Boost
- September 5, 2023 Give Your Nursing Home a Boost: Minimum Data Set 3.0 and Health Equity: What’s New? (27 min. 49 sec.)
- August 29, 2023 Give Your Nursing Home a Boost: Culturally and Linguistically Appropriate Services (CLAS): Improving Health Equity (18 min. 21 sec.)
- August 15, 2023 Give Your Nursing Home a Boost: How to Conduct and Implement Effective Auditing (27 min. 41. Sec.)
- August 1, 2023 Give Your Nursing Home a Boost: Infection Prevention and Vaccines, Tools and Resources (31 min. 50 sec.)
- July 25, 2023 Give Your Nursing Home a Boost: CLAS: Changing the Narrative in Long Term Care (20 min. 25 sec.)
- July 18, 2023 Give Your Nursing Home a Boost: Quality Assurance and Performance Improvement: A Review of Tools and Resources (29 min. 1 sec.)
- June 27, 2023 Give Your Nursing Home a Boost: Culturally and Linguistically Appropriate Services: Organizational Culture (29 min. 45 sec.)
- June 20, 2023 Give Your Nursing Home a Boost: Recognizing Top Performers, BEST in Class Overview Part 1 (22 min. 22 sec.)
- June 22, 2023 Ask an Expert: Recognizing Top Performers, BEST in Class Overview Part 2 (22 min. 39 sec.)
- June 6, 2023 Give Your Nursing Home a Boost: Strategies and Tips to Boost Vaccine Confidence (28 min. 6 sec.)
- May 23, 2023 Give Your Nursing Home a Boost:Embracing Diversity in the Workplace (25 min. 20 sec.)
- May 16, 2023 Give Your Nursing Home a Boost: End of the Public Health Emergency – What You Need to Know: Education and Training, Infection Control, Emergency Preparedness and QAA/QAPI (28 min. 8 sec.)
- May 9, 2023 Give Your Nursing Home a Boost: National Healthcare Safety Network (NHSN) Office Hours (28 min. 24 sec.)
- May 2, 2023 Give Your Nursing Home a Boost: CMS QI Voices: Improving COVID-19 Outcomes in Nursing Homes Across America (24 min. 25 sec)
- April 25, 2023 Give Your Nursing Home a Boost: Four Pillars of Care Transitions (26 min. 43 sec.)
- April 18, 2023 Give Your Nursing Home a Boost: CLAS (Culturally and Linguistically Appropriate Services) (22 min. 31 sec.)
- April 11, 2023 Give Your Nursing Home A Boost:Effective Communication During Care Transitions (22 min. 20 sec.)
- April 4, 2023 Give Your Nursing Home a Boost: Roundtable Recap –
Improve COVID-19 Booster Rates and Use of Therapeutics by Residents and Staff in Post-Acute and Long-Term Care Settings (27 min. 8 sec.) - March 28, 2023 Give Your Nursing Home a Boost: National Healthcare Safety Network Influenza Reporting (30 min. 41 sec.)
- March 21, 2023 Give Your Nursing Home a Boost: Stigma Podcast (26 min. 20 sec.)
- March 14, 2023 Give Your Nursing Home a Boost – Interview: Solutions for Short Stay Vaccinations (29 min. 12 sec.)
- March 7, 2023 Give Your Nursing Home a Boost: COVID-19 Burnout for Leadership – Strategies to Re-spark Your Flame (30 min. 58 sec.)
- February 21, 2023 Give Your Nursing Home a Boost: Tips for Nursing Homes to Achieve 100% on Influenza and Pneumonia Immunization Quality Measures (29 min. 54 sec.)
- February 14, 2023 Give Your Nursing Home a Boost: Introducing Recognized Top Performers Award (18 min. 48 sec.)
- January 31, 2023 Give Your Nursing Home a Boost: Booster Burnout – Strategies to Reengage Your Team and Reignite Your Flame (27 min. 26 sec.)
- January 24, 2023 Give Your Nursing Home a Boost: Kickstart Your Vaccine Education Program (23 min. 10 sec.)
- January 17, 2023 Give Your Nursing Home a Boost: Make a Strong Vaccine Recommendation (29 min. 24 sec.)
- January 10, 2023 Give Your Nursing Home a Boost: Strategies for Burnout (20 min. 51 sec.)
Vaccine Ambassador Program
The Centers for Disease Control and Prevention (CDC) recommends using a Vaccine Ambassador Program to help increase vaccination rates by training individuals to have conversations with people about vaccinations using motivational interviewing techniques. Vaccine Ambassadors disseminate important health information in their communities and share their personal reasons for confidence in vaccines based on real-world experience. Adapted from the lay health advisor model, ambassadors are most effective when they are trusted community members and share similar beliefs and characteristics with their peers.
Protect Yourself from Long COVID
Frequently Asked Questions: COVID-19 Bivalent Booster
Why Long-Term Care Residents Should Get the COVID-19 Bivalent Booster
It’s important that your COVID-19 vaccinations stay up to date. Vaccine effectiveness wanes over time and new COVID-19 variants continue to emerge. If it’s been a couple months since your last COVID-19 vaccination, it may be time to get a bivalent booster shot. This resource addresses frequently asked questions for long-term care residents and the bivalent booster.
COVID-19 Vaccination and Therapeutics in PALTC Toolkit
AMDA-The Society for Post-Acute and Long-Term Care Medicine partnered with the American Society of Consultant Pharmacists, the Gerontological Advance Practice Nurses Association, the American Association of Nurse Practitioners, and the American Academy of Physician Assistants/Associates to create this toolkit for clinicians working in post acute and long-term care settings, treating the most vulnerable of our population.
Myths and Facts About the COVID-19 Bivalent Booster
Since the introduction of the COVID-19 vaccines, there has been a significant amount of misinformation coming from social media and other sources. With the lives of long term care staff and residents on the line, it’s important that you have the facts you need to make informed decisions around vaccinations.
This document addresses common myths related to the COVID-19 bivalent booster and is also available in Spanish.
Find a COVID-19 Vaccine Near You
Visit vaccines.gov to find a location near you to recieve a COVID-19 vaccine. You can also call 1-800-232-0233.
Who We Help

nursing homes

clinicians

hospitals

community partners
