Telligen QI Connect™ provides assistance to health departments, Area Agencies on Aging, emergency medical services, pharmacists, community-based organizations, faith communities, patient and family advocates and other participating community partners interested in making a lasting impact at the grass roots level to make care safer, more accessible and less costly for their community members.
Scroll down to learn more about our work on high priority focus areas for community partners.
Behavioral Health & Opioid Misuse
Many Medicare beneficiaries have conditions such as depression, dementia and substance use disorders. Telligen QI Connect™ collaborates with community partners to spread emerging evidence-based practices and resources to screen for depression and substance use disorders, decrease opioid adverse drug events and deaths and implement pain and opioid use best practices including Naloxone distribution, prescription monitoring, medication-assisted treatment (MAT) and other community-based local solutions.
Poor coordination of care when patients move across the care continuum places patients at risk for adverse outcomes, including medication errors, adverse drug events and preventable emergency room visits and readmissions. Telligen QI Connect™ collaborates with community partners to improve communication when patients transfer across care settings, engage community services that enable patients to stay healthy at home and establish internal processes that improve coordination with post-acute providers, patients and families.
Chronic Disease Management
Chronic conditions like diabetes, cardiovascular disease and chronic kidney disease lead to health complications and reduce the quality of life for many Medicare beneficiaries. Telligen QI Connect™ collaborates with community partners to spread emerging clinical research and evidence-based practice for screening, early diagnosis and treatment, as well as self-management and lifestyle change programs for patients.
The COVID-19 pandemic has worsened staffing shortages, strained staff resilience and taken an economic toll on physician practices due to reductions in patient volume and revenue as well as higher practice costs. Telligen QI Connect™ collaborates with community partners to spread updates on rapidly changing regulations and guidelines, sharing emerging best practices and lessons learned, and hosting webinars with subject matter experts addressing the most urgent needs – from vaccine hesitancy to workforce resilience and joy.
The most effective way to treat COVID-19, influenza and pneumococcal disease is prevention through immunization. In addition to the potential for severe illness associated with these infectious diseases, there is a growing concern about the prevalence of antibiotic resistance. Telligen QI Connect™ collaborates with community partners to spread the importance of vaccinations. We provide evidence-based immunization strategies and best practices that are critical to implementing a successful vaccination program.
Public Health Emergency Preparedness
At the time of a national public health emergency, the need for coordination with public health authorities and immediate activation of resources to address healthcare threats is essential. With the onset of COVID-19, these needs included infection control, telehealth and more. Telligen QI Connect™ collaborates with community partners with self-assessments for managing emergencies, building system level capacity for rapid response and assistance with operationalizing emergency plans.