Podcasts
Time is a limited resource. Many of us are busy, always on the go, and might not have the time to read about the latest in quality improvement.
If that sounds like you, we have something for you: podcasts! We have created podcasts that you can use to flex your thinking muscles while on the go. Our podcasts cover a wide variety of topics, including overcoming COVID-19 vaccine hesitancy, tips for nursing home leadership, patient safety and many others!
Check out a few of our most recent podcasts below.
Health Equity Moments: Screening for Social Drivers of Health at Duncan Hospital
Hear from Jodie Franzen, located at Duncan Regional Health in rural Oklahoma, as she highlights the organization’s proactive approach to screening for social drivers of health (SDOH) to reduce readmission rates. Already implementing screening questions before new requirements emerged, Jodie and her team utilize the PREPARE tool to address issues like personal safety, food insecurity, and health literacy. Staff conduct screenings during patient admissions, supported by training and a “We Ask Because We Care” campaign to explain the purpose to patients, who have responded positively. The organization connects patients with resources, including a food bank, and evaluates effectiveness through data collection and community feedback, particularly focusing on the needs of the Hispanic population. Jodie notes initial hesitance from staff in asking sensitive questions but emphasizes their commitment to enhancing community health outcomes and ensuring equitable access to care.
Health Equity Moments: Health Equity & Data
This episode features an interview with Kellie Goodson, Chief Engagement and Experience Officer at ATW Health Solutions. Kellie shares her journey from the hospitality industry to healthcare, where she spent over two decades working on quality improvement initiatives. She discusses how her background in hospitality shaped her approach to patient experience and the importance of data in advancing health equity. Throughout the conversation, they explore the intersection of patient care, healthcare management, and the role of data in addressing disparities in health outcomes.
Health Equity Moments: Health Equity and Aging in the LGBTQ+ Community
In this episode, Telligen & ATW hear from SAGECare team members Nic Watson (he, him), Managing Director of Social Enterprise and Sadiya Abjani (she, her), Director of Training and Instructional Design. SAGECare is the country’s oldest and largest nonprofit dedicated to improving the lives and health outcomes of LGBTQ+ older adults. The organization was founded in 1978 in New York with the idea that “if nobody takes care of us, we must take care of each other.” SAGECare provides LGBTQ+ competency training and consulting on LGBTQ+ aging issues to service providers in the U.S. and internationally. SAGECare offers the added benefit that qualifying agencies may receive a national credential to highlight the percentage of staff trained.
Rx for Excellence: The Role of Health Literacy in Vaccine Hesitancy
Learn more:
- Become a Community Ambassador or join the Beneficiary and Family Advisory Council
- Vaccine Ambassador Program
- Visit Telligen’s Vax Hub
- Visit Telligen’s Health Equity page
Rx for Excellence: It’s Not Too Late – Vaccinate!
For more information about flu vaccines, click here.
Shine a Light on Stigma: Series
New episodes every month!
This collaborative series was developed by Superior Health Quality Alliance and Telligen in an effort to reduce stigma related to Substance Use Disorder (SUD) by addressing and understanding that SUD is a chronic condition and not a moral failing.
In this episode co-hosts Brittany Rodriguez (Telligen) and Mia Croyle (Superior Health) share their personal experiences with SUD in a healthcare setting and they reflect on pivotal moments that shifted their perspectives on SUD by confronting their own biases.
TRIGGER WARNING: This episode contains references to gun violence, suicide, and opioid overdose.
In this episode co-hosts Brittany Rodriguez (Telligen) and Mia Croyle (Superior Health) share resources that are readily available and accessible that aim to help individuals commit to eliminating the stigma surrounding substance abuse. You can access Superior Health’s resources mentioned in this podcast, as well as Telligen’s Resource Card.
In this episode, Telligen’s Brittany Rodriguez and Superior Health’s Mia Croyle welcome guest Denton Chancey, PharmD, as he shares personal stories and professional history of the evolution and real-life effects of opioid prescribing guidelines and substance use disorder treatment.
In this episode, Telligen’s Brittany Rodriguez and Superior Health’s Mia Croyle welcome Gresha Eberly, a Certified Peer Recovery Coach and public advocate with almost 10 years in recovery. Gresha shares her lived and professional experience with de-stigmatizing addiction treatment within health care settings.
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In this episode, Telligen’s Brittany Rodriguez and Superior Health’s Mia Croyle talk with Drew Cook, executive director and board president of Shred the Stigma, a harm-reduction nonprofit based in Oklahoma City, Oklahoma about their work eliminating stigma and creating positive health outcomes in the community.
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In this episode, part one of a two-part conversation, emergency medicine physician and opioid use disorder (OUD) expert Dr. Bobby Redwood talks with Telligen’s Brittany Rodriguez and Superior Health’s Mia Croyle about the overlap of emergency and preventive medicine and the role of the emergency department in offering stigma-free services and resources to help people with OUD achieve recovery.
Resources from this episode:
In this episode, part two of our two-part conversation with emergency medicine physician and opioid use disorder (OUD) expert Dr. Bobby Redwood, Telligen’s Brittany Rodriguez, and Superior Health’s Mia Croyle talk with Dr. Redwood about the challenges, strategies and resources to bring stigma-free, person-centered language to daily interactions with patients with OUD in health care settings.
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In this episode, Telligen’s Brittany Rodriguez and Superior Health’s Mia Croyle welcome Janice and Darren, who, after the overdose death of their son Andrew, began working in their community to de-stigmatize addiction and prevent overdose emergencies.
Resources from this episode:
A note about our content. This episode contains a discussion of childhood trauma and violence as well as a description of an opioid overdose event.
In this episode, Telligen’s Brittany Rodriguez and Superior Health’s Mia Croyle welcome Sara Jesse, community health manager for public health for Sauk County, Wisconsin. Sara shared her personal connection to the issue, having lost her sister to opioid overdose, and her commitment to healing and reducing stigma. The conversation concluded with a discussion on the connection between trauma and stigma. The participants emphasized the need to challenge stigma, the impact of external factors on personal choices and outcomes, and the role of empathy and understanding in addressing substance use disorders.
In this episode, Brittany Rodriguez from Telligen and Mia Croyle from Superior Health welcome back Sara Jesse, community health manager for public health in Sauk County, Wisconsin. Sara shares some best practices, resources needed, and the steps required to engage the community to create an environment that is conducive to people in recovery.
In this episode, Brittany Rodriguez from Telligen and Mia Croyle from Superior Health welcome RoseAnna Milanovic, MA, MS, senior quality improvement facilitator at Telligen. RoseAnna shares her work developing nursing home behavioral health programs, which included substance use and opioid use disorder services and training to ensure staff understand how to approach residents with empathy rather than judgment.
Staff Resiliency is as Easy as 1, 2, 3 with Dr. Lea Watson
This podcast is an excerpt from Telligen QI Connect’s COVID-19 in Long Term Care Office Hour event with Dr. Lea Watson, which took place on November 19, 2020.
In this four minute clip, Dr. Watson shares the practice of “3 Good Things, Increased Resiliency as Easy as 1,2,3”, and shares her own silver lining experienced during the COVID-19 pandemic.
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