Long-Term Care

NHSN Resources

Telligen tools for the Centers for Disease Control and Prevention’s (CDC) National Healthcare Safety Network (NHSN)

*NHSN reporting requirements are subject to change. For the most current information, check the CDC pages below or contact Telligen.

Conferring Rights to Telligen

Use this step-by-step document to learn how to confer rights to NHSN data to Telligen. Telligen does not want to see any resident-level or staff identifiers (i.e. names, DOB, etc). Should you have any questions or concerns about conferring rights, please contact nursinghome@telligen.com.

Conferring Rights

How to Change Your Email Address in SAMS and NHSN

This document provides instructions and screenshots that demonstrate how you can change your email address in SAMS (Secure Access Management Services) and NHSN (National Healthcare Safety Network). This is a two-step process and should be done in order.

Changing Email in SAMS

NHSN Reporting Roles Worksheet

To ensure continuity of NHSN (National Healthcare Safety Network) reporting, we encourage facilities to document current roles, processes and a backup plan for transitions. Access the Reporting Roles Worksheet.

For tips on NHSN reporting, use the NHSN Reporting Continuity Tip Sheet.

Reporting Roles Tip Sheet

Changing the NHSN Administrator Role

Learn how to change the National Healthcare Safety Network (NHSN) Facility Administrator Role with this guide.

NHSN SAMS Access Security Upgrade

Use this document to guide you through the process of upgrading your SAMS Level 1 access to Level 3 access. Please be sure you have at least one other user with access to your facility’s NHSN reporting before you start this process.

SAMS Access Security Upgrade

Long-Term Care NHSN – How to Add a New User

Having more than one National Healthcare Safety Network (NHSN) user for your facility is a best practice. Watch this recording of how to add a new user to your NHSN facility.

How to Add a New User

NHSN Influenza Vaccination Reporting

This step-by-step guide outlines how to add the influenza reporting component to NHSN.

Influenza Reporting

Additional Resources

Visit the links below for training and resources from the CDC. Use the Table of Instructions as a guide for each and every field of entry. They also provide further definitions and examples.

Visit the Centers for Medicare & Medicaid Services (CMS) public data site which includes information collected through NHSN. Some of this data is also posted on Care Compare. Filter this data and manage columns to see specific data for your facility. This is a great way to validate accuracy of the public-facing data.


Contact nursinghome@telligen.com.

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