Infection Prevention and Control

Helpful resources to support nursing homes with infection prevention including COVID-19, immunizations and beyond. For additional tools, visit our Resource Library.

Infection Prevention and Control

Helpful resources to support nursing homes with infection prevention including COVID-19, immunizations and beyond. For additional tools, visit our Resource Library.

Infection Prevention Assessment Tools, Resources and Trainings

Post COVID-19 Outbreak Guide

After a COVID-19 outbreak, what do you do? This guide tool provides step by step guidance to help your team recover and take action to improve prevention practices.

Updated Targeted COVID-19 Training for Nursing Homes
Guidebook for Infection Prevention and Control Preparedness

A resource to assist nursing homes with infection prevention (IP) quality improvement initiatives. The guidebook includes information, strategies, and example process measures to guide you through a PDSA cycle based on your IP assessment improvement areas. Download here

Project Firstline Recordings

Telligen is partnering with Hektoen to make these Project Firstline trainings and learning resources available to you. If you have questions, please contact

Access the recordings.

Project Firstline

Infection Prevention and Control (IPC) Risk Assessment

A tool to help focus improvement activities on essential tasks to reduce infection control risks. Completing an infection control risk assessment can help improve resident and staff safety, identify training opportunities, and uncover prevention practice gaps while assessing the probability of infection transmission. Download here

Infection Control Assessment and Response (ICAR) Tool for General Infection Prevention and Control (IPC) Across Settings

ICAR tools are used to systematically assess a healthcare facility’s IPC practices and guide quality improvement activities (e.g., by addressing identified gaps). Access here.

Infection Prevention Resource List

A one-stop shop for infection prevention resources provided and updated by Telligen. Download here

Root Cause Analysis Tools

When To Use Root Cause Analysis

Root cause analysis (RCA) is a problem solving method. It is a process to investigate an incident, failure, actual or potential problem or concern that indicates a need for deeper understanding of the reasons why the event occurred. However, not every incident, failure or problem will need a RCA completed. This tool will help teams determine when and for what events a thorough RCA should be completed. Download here

Facilitators Guide for the Root Cause Analysis Method

The purpose of a Root Cause Analysis (RCA) is to find out what happened, why it happened and determine what changes need to be made. The steps in the resource below outline the process for conducting an RCA. Download here.  

Root Cause Analysis Pathway

Use this interactive step-by-step guide for completing a root cause analysis (RCA). Download here

Brainstorming, Affinity Grouping and Multi-Voting Tool

A PDF tool that helps with using the Affinity Group method for uncovering root cause analysis (RCA) that was released by the Centers for Medicare & Medicaid Services (CMS) is available on the Quality Assurance Performance Improvement website. Visit the tool

Root Cause Analysis Tool Selection Guide

This tool helps with selecting which RCA tool to use between Affinity Group, Five Whys or Fishbone. Download here.

Five Whys Worksheet

A root cause analysis tool (RCA) using the Five Whys method. Download here

Fishbone Diagram Worksheet

A tool to walk you through a root cause analysis. Download here

Driver Diagram

The driver diagram is a visual display of what drives system outcomes. Use this tool identify drivers and organize potential changes within an organization or community to achieve the project aim. Download here.

Plan-Do-Study-Act (PDSA) Tools

PDSA Pathway Guide

Plan Do Study Act, known as PDSA, is a structured improvement process. This PDSA Guide outlines the steps to navigate the method. Download here.


PDSA Worksheet

A tool to guide you through the steps to conduct a Plan-Do-Study-Act (PDSA) process or cycle. Download here.

Process and Audit Tools

Influenza and Pneumococcal Immunization Toolkit

This guide serves as a resource in assisting healthcare organizations with routine vaccination assessment in an effort to vaccinate more adults according to the recommendations. Download here

Performance Improvement Project (PIP) Documentation

A documentation tool to summarize PIP activities. Download here

Hand Hygiene Competency Validation

A tool to conduct observation audits of hand hygiene and track compliance. Download here

Influenza Toolkit for Providers and Patients

This toolkit provides tools and resources to support the prevention of influenza throughout your community. Download here

4Ps of Person-Centered Rounding

4 Ps rounding supports efforts to decrease undesirable outcomes and increase resident satisfaction. Timely and routine rounding to assess for pain, confirm needed possessions are within reach, assure positioning is comfortable and body is properly aligned, and elimination needs are met can decrease the risk of accidents and incidents. Visit the resource.


Influenza and Pneumonia Immunization MDS Coding Tip Sheet

This tool is for nursing home MDS Coordinators and those who support entering the MDS data. Use this information as a quick reference in addition to your Resident Assessment Instrument (RAI) manual and Quality Measures (QM) Users Manual to accurately code influenza and pneumococcal vaccinations. Download here

Personal Protective Equipment (PPE) Audit Tool

A tool to conduct observation audits of donning and doffing PPE and track compliance. Download here

Environmental Cleaning Spreadsheet

An environmental cleaning audit tool available on the CDC website that each individual nursing home can modify and edit. Download here

Flu and Pneumonia Vaccine Frequently Asked Questions

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