Patients & Families

We Are Better Together!

Together, we can:

Ensure every person has an opportunity to achieve optimal health regardless of race, ethnicity, gender, disability, community, geographic location, social economic status or health literacy
Create a healthcare system that puts patients first by providing Person and Family Centered Care
Reduce opioid-related harms
Increase access to behavioral health services
Prevent healthcare-related infections
Prevent and manage diabetes, heart disease and chronic kidney disease
Avoid hospital readmissions and unnecessary emergency room visits
Improve the quality of nursing home care

Telligen is working to make the healthcare in our four-state region the best in the nation. But we can’t do it alone. We need your help! And, we are here to help you too! View our recruitment flyer here for more information.

We actively seek to partner with patients, Medicare beneficiaries, family members, and caregivers who want to become more engaged in their care and improve their overall healthcare experience through access to education and resources. Your voice is your most important tool to understanding your health and getting the care you need. We want to help you be more confident in speaking up about what matters most to you, making healthcare decisions, participating more fully in your own care and sharing your feedback at the systems and policy level.

Get Involved

We believe “patients and families are partners in defining, designing, participating in and assessing the care practices and systems that serve them to assure they are respectful of and responsive to individual patient preferences, needs and values. This collaborative engagement allows patient values to guide all clinical decisions and drives genuine transformation in attitudes, behavior and practice” (Centers for Medicare & Medicaid Services Person & Family Engagement Strategy).

To learn more about ways you can partner with Telligen and share the patient or caregiver perspective, please complete our interest form below. You can decide your level of involvement so that it fits with your schedule. We will follow up with you to learn more about your interests, answer any questions and discuss upcoming opportunities.

Sign Up Here

What is Medicare?

Medicare is a federal program that provides health insurance coverage.

Medicare & You

Learn how to sign up for Medicare. Learn what services are available to you and important Medicare changes by checking out the Medicare & You home page through the Centers for Medicare & Medicaid Services.

Medicare Compare

Medicare Compare helps you find and compare doctors, hospitals and other healthcare providers near you.

National Medicare Helpline

The National Medicare Helpline is the national resource center for people with Medicare. Staff can field questions, including questions about your Medicare bill. The line is answered 24 hours a day, 7 days a week. Call 1-800-633-4227 (1-800-MEDICARE).

National Medicare Website

The Medicare website is an online resource available to all consumers 24 hours a day, 7 days a week.

Do you have a concern?

If you have a healthcare quality of care concern or are not satisfied with the quality of care you received, contact your state’s Beneficiary and Family Centered Care Quality Improvement Organization.

Meet our Beneficiary and Family Advisory Council

This group of volunteers includes Medicare beneficiaries, family members and caregivers who share their lived experiences with and perspectives on the healthcare system. They work in partnership with Telligen at the regional, governing level to guide our patient and family engagement and activation strategy for the region and multi-state efforts.

Meet our Community Ambassadors

This group of volunteers includes Medicare beneficiaries, family members and caregivers who share their lived experiences with and perspectives on health and the healthcare system. They work in partnership with Telligen at the grassroots community level to guide our patient and family engagement and activation strategy within communities and coalitions.