Event Description:

Despite decades of attention and awareness, healthcare disparities continue to persist. Instituting culturally and linguistically appropriate services (CLAS) is one step to provide effective, equitable, understandable and respectful quality care and services. CLAS helps to address diverse cultural health beliefs and practices, preferred languages, health literacy and other communication needs.

Join this series of action-based presentations and working office hours to foster a culture of equity within your organization. Learn how to implement CLAS standards to combat disparities for your patients, residents and community members, and meet accreditation standards and federal regulations such as the new nursing home MDS 3.0 and CMS inpatient hospital reporting requirements.

• • November 9: Introduction to CLAS
  • November 16: Using Patient-Centered Data to Meet CLAS Standards
  • November 30: Optional Collaborative Working Session
  • December 7: Assessing Communication and Language Assistance Efforts to Meet CLAS Standards
  • December 14: Optional Collaborative Working Session
  • January 11: Developing A Plan to Lead and Support the Implementation of CLAS Standards
  • January 31: Tools for Action: Implementing Your CLAS Plan and Optional Working Office Hours

Objectives:

Objectives of this event include:

• • Identify culturally and linguistically appropriate services (CLAS) and its importance in healthcare delivery
  • Describe the National CLAS Standards including the Principal Standard and key themes
  • Explore data collection, analysis and communication strategies to address health disparities and improve health equity
  • Develop and implement an action plan to integrate CLAS principles into healthcare practices, including training and championing engagement

Audience:

Hospitals, nursing homes, healthcare providers, administrators, managers and community partners

Registration Required: Register here.

*After the event, you can request presentation slides and other resources by emailing QIConnect@telligen.com.